Privacy Policy
At Lunarspace Inc. (“Lunarspace”, “we”, “us”, or “our”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, store, and share information when you visit our website, interact with our services, engage with our digital campaigns (including LinkedIn Lead Generation), or use any of the Zones platforms, including dZones, Lite CRM, and our enterprise-level solutions.
Data and Information Collection
Information We Collect
We may collect personally identifiable information from you, including your name, email address, phone number, company affiliation, and job title, when you submit a form, request a demo, or otherwise contact us. Additionally, if you interact with our blockchain-based products or services, we may collect public wallet addresses and transactional metadata. We also collect technical and behavioral data such as IP address, device type, browser, referral links, and interaction history through tools like Google Analytics, LinkedIn Insight Tag, and Hotjar.
If you use any of our products that require authentication, such as the Lite CRM, we may collect login credentials or other account-based identifiers for access purposes. We may also collect information on token usage, smart contract interactions, and application performance logs as part of your experience using Zones.
How We Collect Information
Information is collected directly from you when you fill out a form, submit an inquiry, sign up for updates, or connect a crypto wallet to our platform. Additionally, we gather data indirectly through analytics tools, cookies, pixels, third-party advertising integrations, and usage monitoring across our web applications.
We also utilize LinkedIn’s Lead Gen Forms, which may transmit your professional information to us when you interact with our ads. In some cases, we may gather limited public data from the blockchain related to wallet activity on networks such as Coreum, Archway, and Jackal.
Use of Information
We use the information we collect to communicate with you, fulfill demo requests, onboard you into one of our Zones platforms, and provide ongoing product support. We also use your data to analyze usage patterns, measure campaign effectiveness, and improve our systems’ design and functionality. Additionally, we may use this information to send you product announcements, newsletters, or marketing offers, but only with your explicit consent.
Data derived from analytics tools helps us understand how our users interact with our platform and allows us to optimize our user experience. For blockchain interactions, publicly visible data (such as wallet addresses and transactions) may be cross-referenced internally to enhance platform features and token utility tracking.
Data Sharing and Third-Party Processors
We do not sell your personal data. However, we may share it with trusted third-party service providers strictly for operational purposes. These may include customer relationship management (CRM) systems, cloud storage services, marketing automation platforms, or analytics providers. All such parties are bound by confidentiality agreements and data processing terms aligned with this policy.
Your information may also be shared with legal authorities if required to comply with applicable laws, respond to legal process, or protect the rights, property, or safety of Lunarspace or its users.
Cookies and Tracking Technologies
Our website and apps utilize cookies and similar tracking technologies to enhance your experience, measure traffic, and personalize content. These tools may be provided by third parties including Google Analytics, Meta (Facebook) Pixel, LinkedIn Insight Tag, and Hotjar. Cookies can be managed and disabled via your browser settings at any time.
Your Rights
Depending on your location and applicable law, you may have the right to request access to your personal data, request correction or deletion of such data, opt out of marketing communications, or withdraw previously granted consent. You may exercise these rights at any time by contacting us at privacy@lunarspace.io.
Data Security and Retention
We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewall protection, and secure authentication systems. Personal data is retained only as long as necessary to fulfill the purposes described herein or to comply with legal obligations.
Updates to this Policy
We reserve the right to amend or update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed of how we are protecting your information.
Safety, Security, and Compliancy
ISO 20022 Compliance
At Lunarspace, we take data security and compliance seriously. We are proud to announce that Zones is ISO 20022 certified, ensuring the highest standards of data exchange and messaging in the financial industry. This certification signifies our commitment to maintaining secure and standardized processes across our platform, guaranteeing that your financial transactions and data are handled with the utmost precision and security. Our solutions are meticulously constructed to adhere to the ever-changing standards of the financial sector, boasting congruency with ISO 20022 compliancy, underscoring our dedication to upholding the highest levels of data exchange and financial messaging standards.
Real-Time Web3 Security
Combatting Fraud in the Digital Landscape: Employing cutting-edge, real-time solutions, we actively combat fraudulent activities within the digital currency sphere. Our system is meticulously designed to detect and thwart these threats, thereby protecting the integrity and security of your Bonding Pools.
Proactive Threat Defense: Our platform features robust, real-time defenses against the evolving threats in both decentralized and centralized networks. With self-protection capabilities at its core, Lunarspace’s mission is to fortify your operations against cybercriminals, ensuring the security of your digital assets and transactions.
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